We accept all major credit cards (Visa, Mastercard, American Express).
You can also choose to pay in 3 convenient interest-free installments with Klarna or PayPal.
All payments are secure and protected.
No, we do not offer payment on delivery. However, every order is trackable, secure, and guaranteed. Our customer service is always available to support you.
Yes, during checkout you’ll find a checkbox labeled “Do you need an invoice?”
If you select it, after the purchase we will send you an email to request the necessary details for issuing the invoice. The invoice will then be sent to you directly via email.
Yes, just let us know in the order notes and the package will be shipped without any invoices or price information.
Each piece is housed in an elegant Havana-colored box, protected with recyclable materials and accompanied by a certificate of craftsmanship. To ensure maximum protection, larger creations are packaged in sturdy American-style boxes.
You can customize the product by choosing the color. However, shapes and dimensions designed by our designers cannot be modified.
Each piece is handmade in approximately 5–10 business days.
Shipping times vary depending on the destination. Please refer to the page Shipping Costs and Times for full details.
If you’re in a hurry (e.g. for a gift), let us know in the order notes and we’ll do our best to accommodate you.
The shipping cost is calculated automatically at checkout.
Please refer to the Shipping Costs and Times page for detailed rates and free shipping thresholds.
Yes, we also ship internationally.
You can find the list of countries we ship to on the Shipping Costs and Times page.
If your country is not listed, please write to us at info@lineasette.com for a personalized quote.
Yes, we ship all year round.
However, during our holiday closures (generally the two central weeks of August and the Christmas period), shipments may experience slight delays.
If you have specific needs, feel free to contact us — we’ll do our best to accommodate you.
Send us photos of the damage and the packaging within 48 hours.
We’ll provide a free replacement with no hassle.
Yes, you have 14 days from delivery to exercise your right of withdrawal. The product must be intact and in its original packaging.
Write to us at info@lineasette.com, including your order number and attaching photos.
We will provide you with all the instructions.
Yes, our vases can safely hold water.
Fired at 1200°C, porcelain stoneware is completely waterproof and durable — perfect even for fresh flowers.
Lineasette products are made of porcelain stoneware, a waterproof and durable material.
To clean them, simply use water, a sponge, and a common household cleaner.
Yes, our products can be used outdoors.
We recommend protecting them from frost to ensure their integrity.
Yes, each package includes silicone adhesive felt pads to apply to the base of the objects, protecting surfaces and allowing you to place them without any worries.
Yes, all Lineasette pieces have been designed and crafted in our workshop since 1977.
Yes, each item is shaped and finished by hand. Any variations are a distinctive sign of artisanal authenticity.
Each creation is unique: slight variations in color and shape are a sign of handcrafted work and add character and authenticity to your piece.
No, all collections are available year-round.
Yes, you can visit our showroom in Marostica or find an authorized retailer on our Store Locator page.
Entra nel mondo Lineasette: iscriviti alla newsletter e ricevi subito il codice sconto.
Join the world of Lineasette: subscribe to our newsletter and receive your discount code instantly.
